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Terms & Conditions

Last updated: May 6, 2026

These Terms govern your use of EzFix ("the Service"), operated by Jeremy Vikman ("we", "us"). By using the Service, you agree to these Terms.

1. The Service

EzFix provides AI-generated automotive diagnostic guidance. Output is advisory only and may be inaccurate. Always confirm safety-critical work with a certified mechanic. The Service is provided "as is", without warranty of any kind.

2. Acceptable Use

You agree not to: (a) use the Service unlawfully or fraudulently; (b) infringe intellectual property; (c) interfere with security (malware, scraping, probing); (d) jailbreak or attempt to bypass safety filters; (e) generate harmful, illegal, or hateful content; (f) use outputs to provide regulated professional advice without your own oversight.

You are responsible for your prompts, your use of outputs, verifying accuracy, and having rights to any content you input.

3. Account & Credits

Each diagnostic costs 1 credit. Free credits are granted monthly. Additional credits may be purchased. Credits are non-refundable except as required by Paddle's Refund Policy.

4. Payments — Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment terms, billing, taxes, cancellation and refund mechanics are governed by Paddle's Buyer Terms.

5. Intellectual Property

EzFix, its software, branding, and content are owned by us. We grant you a limited, non-exclusive, non-transferable right to use the Service. You may not reverse-engineer, resell, or circumvent technical limits.

6. AI Output & Takedown

If you believe AI output infringes your rights, contact Jeremywikman@gmail.com. Repeated infringers will be terminated. We may filter, restrict, or remove content at our discretion.

7. Suspension / Termination

We may suspend or terminate access for material breach, non-payment, fraud, security risk, or repeated policy violations.

8. Liability

To the fullest extent permitted by law, we disclaim all implied warranties. Aggregate liability is capped at fees you paid in the prior 12 months. We exclude liability for indirect or consequential damages, except for fraud or where law forbids exclusion.

9. Contact

Jeremy Vikman — Jeremywikman@gmail.com